Terms of Service and Refund Policy

Growth Operator AI

Last updated: October 19, 2026

These Terms are an agreement between you and J White, doing business as Growth Operator AI ("we," "us," "our"). They cover www.growthoperatorai.com, our newsletter and emails, and the products and services we sell (the "Services"). By using the Services or buying anything from us, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use the Services.

1. Who can use the Services

You must be at least 18 and able to enter a binding contract. If you buy on behalf of a business, you confirm you're authorized to bind it.

2. Educational content, not professional advice

Everything we provide, including the newsletter, guides, the 7-Day Profit Leak Fix, the Agent Template Pack, Google Sheet templates, AI prompts and consulting, is for educational and informational purposes only. It is not legal, tax, accounting, financial, investment or other professional advice. Talk to a qualified professional before acting on anything that affects your legal, tax or financial position.

You are responsible for how you use what we teach, including complying with laws and platform rules that apply to your business, such as rules on telemarketing, texting and calling (for example the TCPA), email marketing (CAN-SPAM), privacy, advertising and AI disclosures. AI tools can produce wrong or inappropriate output. Review anything an AI agent writes or sends before relying on it.

3. Results are not guaranteed

We share examples from J White's client work and from vendors. These examples are not typical, and they are not a promise of what you will achieve. Results depend on your business, offer, market, budget, effort and many other factors outside our control. Many people who buy educational products see little or no measurable result. We make no guarantee of any revenue, profit, savings, leads or other outcome.

4. Newsletter

The newsletter is offered at no cost and may include sponsored content, affiliate links and recommendations of other newsletters. You can unsubscribe anytime. We may change or stop the newsletter at any time.

5. Affiliate links and recommendations

Some links are affiliate links, and we may earn a commission if you buy through them, at no extra cost to you. Some newsletter recommendations pay us a referral fee if you subscribe. We only recommend things we believe are worth a look, but we don't control third-party products and aren't responsible for them. Their own terms apply.

6. Purchases

  • Prices are shown at checkout in US dollars and may change. Taxes may apply.
  • Payment is processed by Stripe through beehiiv. You authorize us to charge the payment method you provide.
  • Delivery. Digital products are delivered online immediately or by email after purchase. If you don't receive access, email [email protected].
  • Current products: The 7-Day Profit Leak Fix ($27) and the Done-For-You Agent Template Pack ($97) are one-time purchases, not subscriptions.

7. License to digital products

When you buy a digital product (including PDFs, templates, prompts and Google Sheet templates), we grant you a personal, non-exclusive, non-transferable license to use it for yourself and for your own business's internal use, including your employees and contractors working on your business.

You may adapt templates and prompts for your own business. You may not:

  • resell, sublicense, share, give away or publish the products or substantial parts of them;
  • repackage them as your own product, course or template pack; or
  • use them to provide paid services to clients, unless we agree in writing.

We (and our licensors) keep all ownership rights in the Services and products. "Make a copy" Google Sheet templates are covered by this license, and your use of Google Sheets is also subject to Google's terms.

8. Refund policy

Digital products: 30-day money-back guarantee. If you're not happy with The 7-Day Profit Leak Fix or the Done-For-You Agent Template Pack, email [email protected] within 30 days of purchase and we'll refund the full purchase price. No hoops. Refunds go back to your original payment method; your bank may take 5-10 business days to show it. After a refund, your license to that product ends. We may decline refunds where there's clear abuse, such as repeated purchase-and-refund patterns.

Profit Leak Diagnostic. You can cancel for a full refund before your kickoff call. Once the kickoff call has happened and the review has started, the fee is non-refundable because the work is custom. You can reschedule calls with at least 24 hours' notice.

9. Profit Leak Diagnostic and consulting

  • What it is. The Diagnostic is a one-time, $5,000 consulting engagement booked through Calendly. It includes a review of your marketing and follow-up and a written Profit Leak Report, as described on the offer page at the time you buy. Payment is due before work begins.
  • Your part. You agree to provide timely, accurate information and any access we reasonably need. You confirm you have the right to share it. Delays on your side may delay delivery.
  • Credit. If you sign up for our Intensive or Private Advisory within 30 days of receiving your Profit Leak Report, the full $5,000 Diagnostic fee is credited toward it. The credit has no cash value, can't be transferred, and expires after 30 days.
  • Confidentiality. We keep your non-public business information confidential and use it only to deliver the work, except where the law requires disclosure.
  • Your report. You may use your report for your own business. We keep ownership of our underlying methods, frameworks, templates and know-how.
  • No guarantee. Recommendations are our professional opinion. See Sections 2 and 3.
  • Larger engagements (Intensive, Advisory and others) may be covered by a separate written agreement, which controls if it conflicts with these Terms.

10. Acceptable use

Don't misuse the Services, including by hacking, scraping, sending spam, interfering with the site, or using our content to break the law or another platform's rules.

11. Third-party services

The Services rely on third parties such as beehiiv, Stripe, Calendly, Google and the AI tools we discuss. We aren't responsible for their availability, changes, pricing or actions. Your use of them is subject to their terms.

12. Disclaimer of warranties

The Services and products are provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. This doesn't limit our 30-day money-back guarantee.

13. Limitation of liability

To the fullest extent the law allows, we won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunities, arising from the Services, even if we were told they were possible. Our total liability for any claim relating to the Services is limited to the amount you paid us for the product or service the claim is about in the 12 months before the claim, or $100 if you paid nothing. Some places don't allow these limits, so they may not fully apply to you.

14. Indemnity

You agree to cover our reasonable losses and costs (including reasonable legal fees) from claims arising out of your misuse of the Services, your violation of these Terms, or the way you use our materials in your business.

15. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in California, and you and we consent to their jurisdiction. Before filing any claim, please email [email protected] so we can try to resolve it informally within 30 days.

16. Changes and termination

We may update these Terms. We'll change the "Last updated" date, and changes apply from then on, not to past purchases. We may suspend access for anyone who violates these Terms.

17. General

If any part of these Terms is unenforceable, the rest stays in effect. Not enforcing a term isn't a waiver. You can't transfer these Terms without our consent. These Terms, the Privacy Policy and any separate written agreement are the entire agreement between us.

18. Contact

J White, Growth Operator AI
California, United States
[email protected]